FAQ & Care Tips
Q: What is druzy?
A: Druzy is the glittering effect of tiny crystals over top a colorful mineral. It is beautiful when used in making jewelry. One of the perks to druzy stones is that they are not as expensive as big faceted gemstones and they have sparkle and great color and it can be cut into various shapes with ease. The druzy quartz gems grow slowly over millions of years and are found as the very last layer of growth on agate or another colorful base. It does not always refer to quartz, druzy is any kind of mineral found in a plate-like form, such as garnets, calcite, dolomite and malachite.
Q: What's the difference between gold-filled and gold-plated?
A: Gold-filled jewelry is composed of a solid layer of gold, which must constitute at least 5% of the item's total weight, mechanically bonded to sterling silver or a base metal. The related terms "rolled gold plate" and "gold overlay" may be used if the layer of gold constitutes less than 5% of the item's weight.Gold plating is a method of depositing a thin layer of gold onto the surface of another metal, most often copper or silver, by chemical or electrochemical plating. Gold filled items are 50 to 100,000 times thicker than regular Gold plating, and 17 to 25,000 times thicker than heavy Gold electroplate.
Q: How long will gold-filled jewelry last?
A: Gold-filled offers all the same physical characteristics as solid Gold such as beauty, durability, and strength, but at a fraction of the cost. With reasonable care, it will last a lifetime.
Q: How long will gold-plated jewelry last?
A: How long the piece will last depends on how often the item is worn and how thick the plating is and how often you wear it. Gold-plated jewelry is much less expensive than Gold-filled; however, the Gold color will eventually wear off as it comes into contact with the wearer's skin salts or pollutants in the air. With proper care it will still last quite a long time.
Q: How can I return if I'm not satisfied with the items?
A: Customer satisfaction is very important to us. If you'd like to return any item(s) from your order please feel free to contact us with your Invoice number & we'll send you our returns form. All returns must be made within 7 days of delivery for a full refund of the purchase or 14 days for in-store credit. The item(s) must be in new and unused condition to qualify. Shipping costs will not be refunded & are the responsibility of the buyer. Please allow 3-5 days from the day we receive your return for us to process the package.
- A refund will be issued in the original form payment within 7 days of receiving your return.